_edited_edited.png)
Shipping Policy
At Dynasty, we strive to provide you with a smooth and reliable shipping experience. This policy outlines important information regarding shipping times, costs, and processes.
Processing Times
-
Orders are typically processed within 1-3 business days (Monday-Friday, excluding public holidays).
-
During peak seasons or high-demand periods, processing may take slightly longer.
Shipping Rates & Delivery Times
Shipping costs and estimated delivery times vary depending on your location and selected shipping method.
Shipping Destination Estimated Delivery Time Shipping Cost
-
United Kingdom 3-7 business days Calculated at checkout
-
Europe 5-10 business days Calculated at checkout
-
International 7-14 business days Calculated at checkout
-
All delivery estimates are approximate and may be affected by factors such as customs processing, courier delays, and weather conditions.
-
Express shipping options may be available at checkout for faster delivery.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking details (if applicable). You can use this information to monitor your package’s progress.
Shipping Carriers
We partner with trusted carriers such as Royal Mail, DHL, and other courier services to ensure timely and secure delivery.
International Shipping & Customs
-
For orders outside the UK, customs duties and import taxes may apply. These charges are determined by your local customs office and are the responsibility of the recipient.
-
We are not liable for delays caused by customs processing.
Lost or Delayed Shipments
If your order is significantly delayed or lost in transit, please contact us at suppport@dynastyclothes.com We will work with the courier to resolve the issue as quickly as possible.
Incorrect Shipping Information
It is your responsibility to provide accurate shipping details at checkout. If you enter incorrect information and your order is shipped, we may not be able to retrieve or redirect it. Please double-check your details before confirming your purchase.
Returns & Refunds
For information on returns, refunds, and exchanges, please refer to our Return Policy.
Need Help?
If you have any questions regarding shipping, feel free to contact us at support@dynastyclothes.com